anita crawley supporting online students a practical guide to planning implementing and evaluating services

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Anita Crawley Supporting Online Students. A Practical Guide to Planning, Implementing, and Evaluating Services

Supporting Online Students shows how effective and efficiently delivered support services improve academic success and course retention for online learners. Drawing on a decade's worth of research, Anita Crawley describes the scope of services from admissions and registration to advising and student engagement. The book includes guidelines and standards, planning and implementation, innovative practices, and describes specialized services needed by particular online student groups. «Effective student support is the single most important factor in sustaining high-quality online learning programs. Anita Crawley presents the most effective guide to achieving that success. Her book is a blueprint for building thriving online programs through comprehensive student support.» —Ray Schroeder, director, Center for Online Learning, Research and Service, University of Illinois Springfield «As distance learning continues to grow, this book addresses the often neglected other side of the coin: online student services. This book provides a great introduction and overview of the research, literature, and innovative practices for planning, implementing, and evaluating support services for online learners.» —George Steele, director, eStudent Services, OhioLearns «Anita Crawley has crafted a splendid volume on a topic of increasing importance in contemporary higher education. Her book promises to be the foundational piece for those who work with students in an online environment. Her thinking and analysis are superb and undoubtedly will provide the basis upon which to develop online programs and services in the future.» —John H. Schuh, Distinguished Professor of Educational Leadership and Policy Studies Emeritus, Iowa State University "Bringing together extensive examples of innovative practices, summaries of current research, and a wealth of experience in student services, Anita Crawley's comprehensive guide to supporting online students is a rich resource for institutions with existing, growing, or new online programs. —Diane J. Goldsmith, former executive director, Connecticut Distance Learning Consortium

3722.29 рублей

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Anita Crawley Supporting Online Students. A Practical Guide to Planning, Implementing, and Evaluating Services

Supporting Online Students shows how effective and efficiently delivered support services improve academic success and course retention for online learners. Drawing on a decade's worth of research, Anita Crawley describes the scope of services from admissions and registration to advising and student engagement. The book includes guidelines and standards, planning and implementation, innovative practices, and describes specialized services needed by particular online student groups. «Effective student support is the single most important factor in sustaining high-quality online learning programs. Anita Crawley presents the most effective guide to achieving that success. Her book is a blueprint for building thriving online programs through comprehensive student support.» —Ray Schroeder, director, Center for Online Learning, Research and Service, University of Illinois Springfield «As distance learning continues to grow, this book addresses the often neglected other side of the coin: online student services. This book provides a great introduction and overview of the research, literature, and innovative practices for planning, implementing, and evaluating support services for online learners.» —George Steele, director, eStudent Services, OhioLearns «Anita Crawley has crafted a splendid volume on a topic of increasing importance in contemporary higher education. Her book promises to be the foundational piece for those who work with students in an online environment. Her thinking and analysis are superb and undoubtedly will provide the basis upon which to develop online programs and services in the future.» —John H. Schuh, Distinguished Professor of Educational Leadership and Policy Studies Emeritus, Iowa State University "Bringing together extensive examples of innovative practices, summaries of current research, and a wealth of experience in student services, Anita Crawley's comprehensive guide to supporting online students is a rich resource for institutions with existing, growing, or new online programs. —Diane J. Goldsmith, former executive director, Connecticut Distance Learning Consortium

3610.89 рублей

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Planning and Evaluating Library Networked Services and Resources

Книга "Planning and Evaluating Library Networked Services and Resources".

6402 рублей

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Malcolm McDonald Marketing Plans for Services. A Complete Guide

Marketing Plans for Services, Third Edition is written in a pragmatic, action-orientated style and each chapter has examples of marketing planning in practice. The authors highlight key misunderstandings about marketing and the nature of services and relationship marketing. The marketer is taken step-by-step through the key phases of the marketing planning process and alerted to the barriers that can prevent a service organization being successful in introducing marketing planning. Practical frameworks and techniques are suggested for undertaking the marketing planning process and implementing the principles covered. The world renowned authors also tackle key organizational aspects relating to marketing planning which can have a profound impact on its ultimate effectiveness. These include: marketing intelligence systems; market research; organization development stages; marketing orientation. Marketing Plans for Services is for marketers in the service sector and students of marketing. “Marketing Plans for Services is clearly the premier text in the field. From an explanation of ‘why’ services are driving all marketing activities to ‘measuring the results’, and all things in between, this new and updated text explains why and how ‘services’ are the key elements for most all 21st century organizations. Follow the masters of service marketing to marketplace success.” Professor Don Schultz, Northwestern University “McDonald, Frow and Payne have worked extensively with a wide range of service businesses across the globe in successfully realising their growth opportunities. This experience shows in this practical text which contains all one needs to know in developing and implementing successful marketing plans for service organizations. This book represents a tested roadmap for planning services marketing success and combines an excellent balance of key concepts, frameworks and tools with practical advice. Their proven step-by-step marketing planning system for services and the examples of marketing plans make this a ‘must have’ book that should be on the desk of any forward-thinking services marketer.” Mark Veyret, Global Business Development Leader, PricewaterhouseCoopers “Marketing planning is crucial today where increased competition, complexity and the internet forces you to redefine your marketing strategy and focus more clearly on what is required to achieve improved results. If not, you will not succeed in meeting these challenges. McDonald, Frow and Payne are internationally recognized authorities in marketing planning and services marketing. Based on their extensive experience across in helping organizations from a wide range of service sectors, this book gives you the practical ‘how to’ skills to successfully implement strategic marketing plans.” Bob Barker, Vice President of Corporate Marketing and Digital Engagement, Alterian

4993.58 рублей

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HAMZA MOHAMMAD ABDULGHANI, GOMINDA PONNAMPERUMA, ZUBAIR AMIN An Essential Guide to Developing, Implementing, and Evaluating Objective Structured Clinical Examination (OSCE)

The aim of this book is to provide a comprehensive and practical guide for developing and implementing an Objective Structured Clinical Examination (OSCE) for the medical educators/health sciences educators/tutors/faculty/clinicians/OSCE planners, who are involved in clinical teaching and assessment of students, trainees and residents. The book starts with the essential theoretical foundation before progressing to the practical implementation steps. It contains a good balance of medical education research and practical tips to provide readers an easy to digest, yet comprehensive, guide for the implementation of OSCE as an appropriate assessment tool.

4877 рублей

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TONY CAMPBELL Practical Information Security Management. A Complete Guide to Planning and Implementation

Книга "Practical Information Security Management. A Complete Guide to Planning and Implementation".

5514 рублей

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Judith E. Nichols Transforming Fundraising. A Practical Guide to Evaluating and Strengthening Fundraising to Grow with Change

Книга "Transforming Fundraising. A Practical Guide to Evaluating and Strengthening Fundraising to Grow with Change".

4602 рублей

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Vijay Shankar Upreti Oracle Solaris and Veritas Cluster. An Easy-build Guide : A try-at-home, practical guide to implementing Oracle/Solaris and Veritas clustering using a desktop or laptop

Книга "Oracle Solaris and Veritas Cluster. An Easy-build Guide : A try-at-home, practical guide to implementing Oracle/Solaris and Veritas clustering using a desktop or laptop".

3502 рублей

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Peter De Tender Implementing Operations Management Suite. A Practical Guide to OMS, Azure Site Recovery, and Azure Backup

Книга "Implementing Operations Management Suite. A Practical Guide to OMS, Azure Site Recovery, and Azure Backup".

4564 рублей

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Pieter Arlow C. Industrial Security. Managing Security in the 21st Century

A comprehensive and practical guide to security organization and planning in industrial plants Features Basic definitions related to plant security Features Countermeasures and response methods Features Facilities and equipment, and security organization Topics covered are applicable to multiple types of industrial plants Illustrates practical techniques for assessing and evaluating financial and corporate risks

6910.54 рублей

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Thomas Tobin J. Evaluating Online Teaching. Implementing Best Practices

Create a more effective system for evaluating online faculty Evaluating Online Teaching is the first comprehensive book to outline strategies for effectively measuring the quality of online teaching, providing the tools and guidance that faculty members and administrators need. The authors address challenges that colleges and universities face in creating effective online teacher evaluations, including organizational structure, institutional governance, faculty and administrator attitudes, and possible budget constraints. Through the integration of case studies and theory, the text provides practical solutions geared to address challenges and foster effective, efficient evaluations of online teaching. Readers gain access to rubrics, forms, and worksheets that they can customize to fit the needs of their unique institutions. Evaluation methods designed for face-to-face classrooms, from student surveys to administrative observations, are often applied to the online teaching environment, leaving reviewers and instructors with an ill-fitted and incomplete analysis. Evaluating Online Teaching shows how strategies for evaluating online teaching differ from those used in traditional classrooms and vary as a function of the nature, purpose, and focus of the evaluation. This book guides faculty members and administrators in crafting an evaluation process specifically suited to online teaching and learning, for more accurate feedback and better results. Readers will: Learn how to evaluate online teaching performance Examine best practices for student ratings of online teaching Discover methods and tools for gathering informal feedback Understand the online teaching evaluation life cycle The book concludes with an examination of strategies for fostering change across campus, as well as structures for creating a climate of assessment that includes online teaching as a component. Evaluating Online Teaching helps institutions rethink the evaluation process for online teaching, with the end goal of improving teaching and learning, student success, and institutional results.

3457.82 рублей

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Barry Hampe Making Documentary Films and Reality Videos. A Practical Guide to Planning, Filming, and Editing Documentaries of Real Events

Книга "Making Documentary Films and Reality Videos. A Practical Guide to Planning, Filming, and Editing Documentaries of Real Events".

2027 рублей

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Jason Nadon Website Hosting and Migration with Amazon Web Services. A Practical Guide to Moving Your Website to AWS

Книга "Website Hosting and Migration with Amazon Web Services. A Practical Guide to Moving Your Website to AWS".

4514 рублей

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Duke Speed Advance Agent Planning Guide - The Executive Protection Specialist.s Guide for Conducting Advance Operations

Written for security force professionals by a recognized expert, this is a must read for security personnel responsible for planning foreign or domestic travel and events requiring protection services. The Advance Agent Planning Guide–The Executive Protection Specialist’s Guide for Conducting Advance Operations is an easy to use professional reference manual that provides detailed step-by-step procedures for the planning and conduct of executive protection advance operations. The book is ideal for members of federal, state, tribal, and municipal-level governments, as well as professionals of the public safety, military, homeland security, law enforcement, and private sector security industries. The Advance Agent Planning Guide provides executive protection advance agents with a series of current, practical, and user-friendly planning checklists for their use in planning operations.

3189 рублей

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Helen Nienhaus Barba Follow Your Bliss!. A Practical, Soul-Centered Guide to Job-Hunting and Career-Life Planning

Книга "Follow Your Bliss!. A Practical, Soul-Centered Guide to Job-Hunting and Career-Life Planning".

2777 рублей

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Ken Haley, Karen Heise, Kenneth L. Haley Building the Successful Online Course (PB)

This book will be a practical guide to developing and implementing online courses. It is based ona model now in use at Paris Junior College in Paris, TX which has often resulted in retention ratesof over 90%. It will be a comprehensive practitioner's guide including information on retentionand multimedia support.This book will be a guide to anyone who may wish to teach online in any subject area at any level.The book provides actual examples of problems and solutions concerning online courses and alsoincludes examples of supporting documents. Through a supporting Web site, the book will includeactual examples of multimedia support now in use The book might also be used in graduateclasses as a curriculum development guide.Readers would use the book as a guide as they actually create online courses. This would takemost of the guess work out of course creation and provide a solid foundation for distance learningprograms.The book provides a simple yet effective approach to online learning. It uses a model that has been proven to be effective with retentionrates to support the contention. It provides information on a retention study and multimedia support as well, two areas that have notbeen addressed very often to this point.

6439 рублей

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Heather Staker Blended. Using Disruptive Innovation to Improve Schools

Navigate the transition to blended learning with this practical field guide Blended is the practical field guide for implementing blended learning techniques in K-12 classrooms. A follow-up to the bestseller Disrupting Class by Clayton M. Christensen, Michael Horn, and Curtis Johnson, this hands-on guide expands upon the blended learning ideas presented in that book to provide practical implementation guidance for educators seeking to incorporate online learning with traditional classroom time. Readers will find a step-by-step framework upon which to build a more student-centered system, along with essential advice that provides the expertise necessary to build the next generation of K-12 learning environments. Leaders, teachers, and other stakeholders will gain valuable insight into the process of using online learning to the greatest benefit of students, while avoiding missteps and potential pitfalls. If online learning has not already rocked your local school, it will soon. Blended learning is one of the hottest trends in education right now, and educators are clamoring for «how-to» guidance. Blended answers the call by providing detailed information about the strategy, design, and implementation of a successful blended learning program. Discover a useful framework for implementing blended learning Unlock the benefits and mitigate the risks of online learning Find answers to the most commonly asked questions surrounding blended learning Create a more student-centered system that functions as a positive force across grade levels Educators who loved the ideas presented in Disrupting Class now have a field guide to making it work in a real-world school, with expert advice for making the transition smoother for students, parents, and teachers alike. For educational leaders seeking more student-centered schools, Blended provides the definitive roadmap.

1221.98 рублей

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Paul J. Jerome, John Jerome, Pj Jerome Pj Evaluating Employee Performance. A Practical Guide to Assessing Performance

Книга "Evaluating Employee Performance. A Practical Guide to Assessing Performance".

3689 рублей

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Marketing Plans for Services, Third Edition is written in a pragmatic, action-orientated style and each chapter has examples of marketing planning in practice. The authors highlight key misunderstandings about marketing and the nature of services and relationship marketing. The marketer is taken step-by-step through the key phases of the marketing planning process and alerted to the barriers that can prevent a service organization being successful in introducing marketing planning. Practical frameworks and techniques are suggested for undertaking the marketing planning process and implementing the principles covered. The world renowned authors also tackle key organizational aspects relating to marketing planning which can have a profound impact on its ultimate effectiveness. These include: marketing intelligence systems; market research; organization development stages; marketing orientation. Marketing Plans for Services is for marketers in the service sector and students of marketing. “Marketing Plans for Services is clearly the premier text in the field. From an explanation of ‘why’ services are driving all marketing activities to ‘measuring the results’, and all things in between, this new and updated text explains why and how ‘services’ are the key elements for most all 21st century organizations. Follow the masters of service marketing to marketplace success.” Professor Don Schultz, Northwestern University “McDonald, Frow and Payne have worked extensively with a wide range of service businesses across the globe in successfully realising their growth opportunities. This experience shows in this practical text which contains all one needs to know in developing and implementing successful marketing plans for service organizations. This book represents a tested roadmap for planning services marketing success and combines an excellent balance of key concepts, frameworks and tools with practical advice. Their proven step-by-step marketing planning system for services and the examples of marketing plans make this a ‘must have’ book that should be on the desk of any forward-thinking services marketer.” Mark Veyret, Global Business Development Leader, PricewaterhouseCoopers “Marketing planning is crucial today where increased competition, complexity and the internet forces you to redefine your marketing strategy and focus more clearly on what is required to achieve improved results. If not, you will not succeed in meeting these challenges. McDonald, Frow and Payne are internationally recognized authorities in marketing planning and services marketing. Based on their extensive experience across in helping organizations from a wide range of service sectors, this book gives you the practical ‘how to’ skills to successfully implement strategic marketing plans.” Bob Barker, Vice President of Corporate Marketing and Digital Engagement, Alterian

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